Skip to main content
CNET - Will Windows 7 stymie Mac OS X's growth?

Earlier this week a colleague sent me a link to a CNET blog entry with the above title, and remarked, "Maybe he's on drugs."

I'm not so sure he's on drugs, but I'm also unwilling to concede that Windows 7 will stall (or reverse) the growth trend in Mac marketshare. The reasons people buy Apple products revolves around the entire experience, not just around the operating system. If you've ever visited the Genius Bar at an Apple Retail store, you'll understand part of what I mean by the entire experience.

It's about how the hardware and software fit together so exactly. It's about how information and content flows seamlessly from one device to another device to the Internet and back. It's about how, when you call Apple, you almost always feel satisfied after you've hung up. It's about walking into an Apple Store and seeing your name on the video queue showing how many other guests will be helped before you at the Genius Bar. It's about seeing your kids sit down at a few of the store's iMacs and become enthralled in a game, an edutainment program, or just start digging around in one of the iLife apps.

Until Microsoft takes Windows 7 onto its own devices and establishes a similar retail infrastructure that allows for end-to-end control of the customer experience, Apple will remain the ONLY digital products company that can deliver this kind of engagement.

Having said all that, Apple is no longer dependent on whether Mac OS commands a notable marketshare. Their diversification into communications and media devices (iPhone and iPod) keep consumers attached to the Apple brand, and reinforce the Apple customer experience. I remember when I would buy nothing but Sony audio and video gear for many of the same reasons I now buy Apple products.

Comments

Popular posts from this blog

Date Night!
On those seemingly rare occasions when everything falls into place and events proceed as though following the script of a romantic classic, it's good to savor the moment. I've been savoring now for 28 hours...

My wife and I escaped our home last Saturday night to enjoy an evening of unfettered relaxation. We'd engaged the kids' favorite babysitter, and left the house with a simple plan, only 3 generally-defined destinations.

We arrived for Catholic Mass at the Basilica of St. Mary in Minneapolis at about 4:30. We were early, and discovered a wedding party just departing. As we entered the church, I was drawn back to my childhood attendance of Mass at St. Mary's Catholic Church in Sleepy Eye. Though the church of my childhood is somewhat less grand than the Basilica, the notable similarities helped inaugurate our evening with pleasant reminiscence.

Once Mass had concluded, we returned to the car and drove the 3 blocks to the Walker Art Center for a wa…
GullFOSS - Sun Microsystems joins porting effort for OpenOffice.org for Mac

We can only hope that there'll be some excellent cross-pollination between Sun's team and the folks at NeoOffice. NeoOffice has done a good job of delivering added value to OOo, and it would be a shame to see that good work fall by the wayside as the OOo core evolves to include its own Mac-native UX.

I'm sure mine is not the only voice encouraging the teams to find ways to cooperate and bring the best of both to OpenOffice's Mac user community.